Heating & Cooling Service Reviews
Overall Rating / 1586 Total 1st-Party Reviews
5 Stars
Excellent service as always.
Very good, we got a call from your office and the technician was here within the hour excellent
Good Job! HIGHLY RECOMMEND YOU! Jeff the technician was very pleasant and thorough rlsloan
Happy with your company as usual....great service as always....
It was very professional
Good service
All went well..
It was awesome,thank you
prompt knowledgeable servicing of the furnace and air conditioner I purchased from you.
Tech was knowledgeable, informative, and quite detailed in his explanation of all aspects of service for both the furnace, and A/C unit. Took the time to go over a lot of things I would never had thou... more
"Tech was knowledgeable, informative, and quite detailed in his explanation of all aspects of service for both the furnace, and A/C unit. Took the time to go over a lot of things I would never had thought of, or known."
May 15, 2020
excellent
The fellow that did our service on the air conditioner was the same man who did it last year, he was very friendly and well mannered and professional, we would highly recommend your company. Great ser... more
"The fellow that did our service on the air conditioner was the same man who did it last year, he was very friendly and well mannered and professional, we would highly recommend your company. Great service, keep up the good work."
May 14, 2020
Another great experience with the job done! Technician was courteous and efficient.
Friendly and courteous, we have had excellent experience with your company. Professionalism is evident and would highly recommend.
I appreciated that the service man was right on time. I wish I had asked his name, He reset my thermostat and set my furnace and heat pump up for Summer weather and it was for free for being a Comfor... more
"I appreciated that the service man was right on time. I wish I had asked his name, He reset my thermostat and set my furnace and heat pump up for Summer weather and it was for free for being a ComfortTech regular customer. Can’t beat that!"
May 14, 2020
Always a pleasure to deal with your well organized, efficient company. Two thumbs up for Paula and Denver. Thank you!
I BELIEVE THE CONTRACT WAS RENEWed ! You train your new staff very well and it pays off !!!
We greatly appreciate the work the technician does and his willingness to explain any questions we might have. The work is always diligently done. Thanks very much.
Finally feel I found a company that is trust worthy, and not just trying to sell me a new appliance instead of just fixing it. A+
Very professional
David was very courteous, efficient and was on time. He finished the job in a timely manner
Very good.
More Online Customer Reviews
We've been on a seasonal maintenance program with Comfort Tech for years and have consistently received first-class service from this company.
Comfort Tech is definitely an appropriate name for this Company because after they’ve serviced your heating and a/c system you’re left with a feeling of comfort and confidence that they know what ... more
"Comfort Tech is definitely an appropriate name for this Company because after they’ve serviced your heating and a/c system you’re left with a feeling of comfort and confidence that they know what they’re doing. They certainly don’t rush the …"
June 3, 2020
We were very pleased start to finish. Everyone showed up on time, which is always a good way to start! Jeff explained our options and answered all our questions - no pressure. Matt, Max and David were... more
"We were very pleased start to finish. Everyone showed up on time, which is always a good way to start! Jeff explained our options and answered all our questions - no pressure. Matt, Max and David were very polite and did good work. They …"
May 31, 2020
I have had HE Furnace and Air conditioner,humidifier for furnace and recently a heat pump ductless system for studio all done promptly and expertly. Good post installment service and warranty. Would... more
"I have had HE Furnace and Air conditioner,humidifier for furnace and recently a heat pump ductless system for studio all done promptly and expertly. Good post installment service and warranty. Would highly recommend."
May 31, 2020
Comfort Tech provided a great service and experience when I needed an annual service for 3 fireplaces and a furnace. We had a few issues with the fireplaces that they quickly resolved. I would rate th... more
"Comfort Tech provided a great service and experience when I needed an annual service for 3 fireplaces and a furnace. We had a few issues with the fireplaces that they quickly resolved. I would rate this company a 10/10 for great service, value and communication."
May 28, 2020
Technician, David, performed a maintenance check on my heating system. He was very knowledgable, thorough and professional. Appointment was easy to set up and followed up in a timely manner. Very happ... more
"Technician, David, performed a maintenance check on my heating system. He was very knowledgable, thorough and professional. Appointment was easy to set up and followed up in a timely manner. Very happy with this srvice from Comfort Tech."
May 26, 2020
The whole experience from start to finish was amazing. I would definitely recommend (:
These guys are great! Came to do the estimate and explained everything fully. Gave us some space heaters to get us through the weekend. Showed up on time. Did a great install. Kept us well informed an... more
"These guys are great! Came to do the estimate and explained everything fully. Gave us some space heaters to get us through the weekend. Showed up on time. Did a great install. Kept us well informed and showed us the work after it was all done. They were very tidy and cleaned everything up nicely. I highly recommend them!"
March 18, 2020
Great service from Comfort Tech. Friendly, knowledgeable and professional staff.
From the initial phone call of booking the appointment, to the technician coming to the house, we were very impressed with the quality of your services! The technicians both were fantastic at communic... more
"From the initial phone call of booking the appointment, to the technician coming to the house, we were very impressed with the quality of your services! The technicians both were fantastic at communicating what was going on, the repairs …"
March 5, 2020
Great service- honest about pros and cons of different options - company clearly wants to do a good job and workers are happy to provide it. Great to see people who take pride in their work and happin... more
"Great service- honest about pros and cons of different options - company clearly wants to do a good job and workers are happy to provide it. Great to see people who take pride in their work and happiness from a job well done."
February 20, 2020
We are so glad that we called Comfort Tech! We originally called a different company for a quote and they completely missed the problems that Comfort Tech detected in our heating system. …
These guys were SO great! Polite, professional and very knowledgeable. Zack , Matt and Colby were all great! 100% recommend!!
The technicians arrived on time and were both friendly and knowledgeable. They performed the scheduled maintenance and took the time to help with some other issues I'd been having with my furnace.
Very happy with the service. Jason quickly isolated the problem , fixed it and advised on better ways I can take care of my furnace. I was very impressed.Thank you
Beyond excellent service. We can't recommend them enough. Our home is so nice and toasty now. Thank you so much.(on behalf of Marion Lahey)
Great service overall the best heating and cooling company that I had 2 properties service and now will use on commercial property as well....Appreciated the communication as to what exactly what was ... more
"Great service overall the best heating and cooling company that I had 2 properties service and now will use on commercial property as well....Appreciated the communication as to what exactly what was happening through the service...I highly recommend them!"
November 28, 2019
Always a great experience with Comfort Tech, they explain what they are doing and give other helpful info. Would recommend Comfort Tech to anyone looking for maintenance or new equipment for their ho... more
"Always a great experience with Comfort Tech, they explain what they are doing and give other helpful info. Would recommend Comfort Tech to anyone looking for maintenance or new equipment for their home."
November 14, 2019
Wonderful team from sales to install. It’s really nice to have heat again and can’t wait to try the air conditioner in the new year when it warms up again.
Friendly staff. Knowledgeable workers. Fair pricing. They even offer service contracts for furnace and a/c yearly service. You get a better price doing that. Heating and A/C sales and service. Recentl... more
"Friendly staff. Knowledgeable workers. Fair pricing. They even offer service contracts for furnace and a/c yearly service. You get a better price doing that. Heating and A/C sales and service. Recently moved to Kirchner Rd, to this newer location. Right across the street from KalTire and Fairfield Animal Hospital, you can't miss it."
October 11, 2019
Great honest serviceThanks Mike
Would definitely recommend comfort tech to anyone! They’re not pushy, give you your options, and do a great job!
Very professional and accommodating from start to finish. I was impressed and confident that they would do a good job so didn’t even bother to get other quotes. I would highly recommend. This was a ... more
"Very professional and accommodating from start to finish. I was impressed and confident that they would do a good job so didn’t even bother to get other quotes. I would highly recommend. This was a pleasant experience and they took care of the Fortis rebate application as well. Excellent job all round."
August 30, 2019
Great service
Expensive but i think worth it..
Great service ,nice people! Local.
We were very surprised by the level of service we received from ComfortTech. Having worked with many home services companies before, I anticipated the regular kind of approach, where someone shows up... more
"We were very surprised by the level of service we received from ComfortTech. Having worked with many home services companies before, I anticipated the regular kind of approach, where someone shows up, gives an estimate and hopefully they …"
August 5, 2019
I was pleased that I was contacted quite soon after my inquiry. The two young technicians who came to check my furnace/air conditioner unit were polite, courteous and seemed quite knowledgeable.
Overall we are very pleased with our Comfort Tech experience. A multi-split heat pump solution was recommended for our older, ductless house. The physical quirks of our house provided challenges for t... more
"Overall we are very pleased with our Comfort Tech experience. A multi-split heat pump solution was recommended for our older, ductless house. The physical quirks of our house provided challenges for the estimate/installation team. An …"
July 5, 2019
We had to get a new furnace and air conditioner as part of our renovation, although it was unexpected. All of the technicians were courteous and respectful. I felt this was a reflection on the owner... more
"We had to get a new furnace and air conditioner as part of our renovation, although it was unexpected. All of the technicians were courteous and respectful. I felt this was a reflection on the owner(s), so because of that we completely trusted their judgement on what was required. We do not regret our decision."
July 4, 2019
Thorough and professional. Very confident that our heating and cooling system stays in great shape!
Highly recommend these guys -- head and shoulders above any similar business that we have dealt with the the Okanagan Valley over the last 5 years
I have been a customer of Comfortech for several years and I am so grateful that I found them. Paula is always so helpful and friendly. The technicians are professional, knowledgeable, honest and a ... more
"I have been a customer of Comfortech for several years and I am so grateful that I found them. Paula is always so helpful and friendly. The technicians are professional, knowledgeable, honest and a sheer pleasure to work with. Can't say …"
June 5, 2019
From speaking with Paula on my first enquiry to saying goodbye to Morgan after the service, the whole experience was absolutely first class. Morgan was friendly, polite and knowledgeable, a very good ... more
"From speaking with Paula on my first enquiry to saying goodbye to Morgan after the service, the whole experience was absolutely first class. Morgan was friendly, polite and knowledgeable, a very good ambassador for the company. It’s never …"
June 5, 2019
Comfort Tech was FANTASTIC to deal with. This past February gave us a run for our money with our current heating system. So we decided to take the plunge and upgrade to a ductless heating/cooling syst... more
"Comfort Tech was FANTASTIC to deal with. This past February gave us a run for our money with our current heating system. So we decided to take the plunge and upgrade to a ductless heating/cooling system. Right from the start of the project …"
June 5, 2019
Our furnace issue was not properly identified by another company, the furnace was 22 years old, but we found out later thanks to Comfort Tech not in operable shape. What I thought was a faulty smoke d... more
"Our furnace issue was not properly identified by another company, the furnace was 22 years old, but we found out later thanks to Comfort Tech not in operable shape. What I thought was a faulty smoke detector turned into the realization that …"
June 5, 2019
An excellent company from front end to tech!!!Had a furnace motor issue and reached out, their basic rate was fair and cheaper …
Comfort Tech is the best company I have ever encountered. We are on a yearly plan. They are very proactive in their service maintenance, and have helped us with repairs and choosing new equipment wh... more
"Comfort Tech is the best company I have ever encountered. We are on a yearly plan. They are very proactive in their service maintenance, and have helped us with repairs and choosing new equipment when needed. …"
June 5, 2019
We have had a lot of bad luck with our properties over the last year and have dealt with various services and trades that lacked professionalism. It was refreshing to see that there are still companie... more
"We have had a lot of bad luck with our properties over the last year and have dealt with various services and trades that lacked professionalism. It was refreshing to see that there are still companies like Comfort Tech that are true …"
June 5, 2019
Always great service and very friendly
Outstanding customer service. Technician was thorough, informative and professional. I have a new home and didn't think I needed things looked at so soon but I learned that staying on top of things... more
"Outstanding customer service. Technician was thorough, informative and professional. I have a new home and didn't think I needed things looked at so soon but I learned that staying on top of things will ensure I get the best performance from my furnace and AC. Affordable maintenance program! Thanks again!!"
May 22, 2019
We had a great experience with Confort Tech Heating & Cooling. Very professional and pleasant people to deal with! Thank you Confort Tech for installing a new air conditioning unit within 24 hours in... more
"We had a great experience with Confort Tech Heating & Cooling. Very professional and pleasant people to deal with! Thank you Confort Tech for installing a new air conditioning unit within 24 hours in our home."
May 19, 2019
Great team. Honest, informative, and well executed install of our new HVAC system.
I had a broken pool heater. Comfort Tech came the next day and fixed it. Their billing method was explained before they started, and the tech (Morgan) explained the problem after fixing it, so I can... more
"I had a broken pool heater. Comfort Tech came the next day and fixed it. Their billing method was explained before they started, and the tech (Morgan) explained the problem after fixing it, so I can try to avoid it in the future. Good service."
May 10, 2019
Excellent company. Very professional and friendly. Highly recommend them, every customer will be well taken care of and will have peace of mind. Thanks guys for doing an amazing job.
Very prompt and professional service! Highly recommend Comforttech!
I have been dealing with Comfort Tech for the past 5 years. Always great service right from booking your appointment with Paula to the friendly and professional service technicians that visit your hom... more
"I have been dealing with Comfort Tech for the past 5 years. Always great service right from booking your appointment with Paula to the friendly and professional service technicians that visit your home. I highly recommend this company!"
March 6, 2019
Professional knowledgable and pleasure to work with - would recommend you use these guys services
Solved a problem that another heating contractor could not. Bought a new furnace from Comfort Tech. Happy with it and how Comfort Tech resolves any issues.
Honest, reliable service. Great family owned, and family run business. From the ladies in the scheduling department, to Morgan and Jeff W. on the front lines, 10/10 service all the time from Comfort T... more
"Honest, reliable service. Great family owned, and family run business. From the ladies in the scheduling department, to Morgan and Jeff W. on the front lines, 10/10 service all the time from Comfort Tech."
December 5, 2018
They do our semi annual service and since they have started this 3 years ago we haven't had an issue with heat or AC. Well worth it.
They are prompt, courteous, friendly and have always done good work! Try them you will not be sorry
Comfort Tech has always been reliable, professional, knowledgable and able to deal with our requests whether it's an emergency or regular maintenance.
Office staff and technicians are friendly and professional. Technicians were very knowledgeable and did a great job. I will be using comfort tech for all my maintenance and cleaning needs. I highly re... more
"Office staff and technicians are friendly and professional. Technicians were very knowledgeable and did a great job. I will be using comfort tech for all my maintenance and cleaning needs. I highly recommend them."
October 15, 2018
The techs explained what they were doing and why as they serviced our furnace and fireplace.
I like the service and professional friendly attitude of all the staff. I have dealt with a number of companies over the years and this is by far the best.
First class people and they listen to customers concerns. Great service Technicians.
We have been extremely satisfied for over 5 yearsBarry Ellis West Kelowna
Fantastic experience. Installation was quick and painless, our family couldn't be happier with our new central AC system!
Total professionals.
Very professional and honest. We will continue to use Comfort Tech for all our heating and cooling repairs and maintenance.
Thank you Comfort Tech for installing our Daikin ductless units. Your team was friendly, knowledgable, and did a great job. Rob was excellent in teaching me how to use the units. We are so excited to ... more
"Thank you Comfort Tech for installing our Daikin ductless units. Your team was friendly, knowledgable, and did a great job. Rob was excellent in teaching me how to use the units. We are so excited to be comfortable in the hot summer and cold winter months, and can't wait to start saving on monthly electricity bills. Thank you!"
June 19, 2018
Thank you Comfort Tech for installing our Daikin ductless units. Your team was friendly, knowledgable, and did a great job. Rob was excellent in teaching me how to use the units. We are so excited to ... more
"Thank you Comfort Tech for installing our Daikin ductless units. Your team was friendly, knowledgable, and did a great job. Rob was excellent in teaching me how to use the units. We are so excited to be comfortable in the hot summer and cold winter months, and can't wait to start saving on monthly electricity bills. Thank you!"
June 18, 2018
Comfort Tech installed a new air conditioning unit in my home and I am very pleased with the end result. The product is great and the installation crew did an excellent job. I heard about Comfort te... more
"Comfort Tech installed a new air conditioning unit in my home and I am very pleased with the end result. The product is great and the installation crew did an excellent job. I heard about Comfort tech from the publication Moving to Kelowna, and found their recommendation to be very worth while."
June 6, 2018
I have been a customer of Comforttech's for almost 10 years and they have been amazing in all aspects of service from their twice yearly service calls to a complete heating and cooling system replacem... more
"I have been a customer of Comforttech's for almost 10 years and they have been amazing in all aspects of service from their twice yearly service calls to a complete heating and cooling system replacement for our home. They are courteous, …"
June 5, 2018
My furnace went on the coldest day of the year:(I gave a few places a call and they said they would call back and let me know if they could come fix it that day or not.So I continued my search and rea... more
"My furnace went on the coldest day of the year:(I gave a few places a call and they said they would call back and let me know if they could come fix it that day or not.So I continued my search and read your reviews and was impressed so I …"
June 5, 2018
As soon as I started talking to Paula to book our service I knew we were in good hands. She was courteous, polite and very helpful. Denver arrived on time and was very professional from minute one. He... more
"As soon as I started talking to Paula to book our service I knew we were in good hands. She was courteous, polite and very helpful. Denver arrived on time and was very professional from minute one. He listened to the explanation of what we …"
June 5, 2018
The staff here very well mannered and kept track of when we next needed servicing, for the next year. (something I forget to do!) They provided cheaper filters than anywhere else, and I checked online... more
"The staff here very well mannered and kept track of when we next needed servicing, for the next year. (something I forget to do!) They provided cheaper filters than anywhere else, and I checked online for better prices. They cleaned up …"
June 5, 2018
Very happy being on the comfort tech plan. The fast and speedy service came in handy over the May long weekend. Great service every time! Highly recommend Comfort Tech!
We recently had a new air conditioner and furnace installed by ComfortTech and I was very impressed by the professionalism of their service. Our technicians were courteous, considerate and approachabl... more
"We recently had a new air conditioner and furnace installed by ComfortTech and I was very impressed by the professionalism of their service. Our technicians were courteous, considerate and approachable during our two-day install. I would highly recommend them!"
May 18, 2018
The service and products supplied by this company have been excellent. The technicians are always courteous, tidy and thorough. Happy to recommend them.
Comfort Tech with its army of very qualified, courteous and dedicated technicians are simply the best. I don't even dream of going anywhere else!
Great company and people. Been dealing with Paula and James before they went to Comfort Tech. Best service and prices. Wouldn't go anywhere else !
Highly recommend this company! We have had a lot of work done with them, from furnace servicing to a new a/c, new thermostat, and hot water tank vent liner installation. They have consistently provide... more
"Highly recommend this company! We have had a lot of work done with them, from furnace servicing to a new a/c, new thermostat, and hot water tank vent liner installation. They have consistently provided excellent service. Friendly, on time, professional, very knowledgeable, high quality work and reasonable prices."
February 14, 2018
We have had nothing but first class service from Comfort Tech for the last three years. They have installed a central a/c system, replaced our hot water tank and provide annual servicing of both heati... more
"We have had nothing but first class service from Comfort Tech for the last three years. They have installed a central a/c system, replaced our hot water tank and provide annual servicing of both heating and a/c systems. Everyone from Comfort Tech is courteous and very professional. We do not hesitate to recommend Comfort Tech to family and friends."
February 11, 2018
I have always received outstanding service from Comfort Teach Heating & Cooling. Wouldn't let any other business work on my furnace and fireplace.
Very professional and great to deal with. I would definitely recommend Comfort Tech to anyone I know.
As soon as I started talking to Paula to book our service I knew we were in good hands. She was courteous, polite and very helpful. Denver arrived on time and was very professional from minute one. He... more
"As soon as I started talking to Paula to book our service I knew we were in good hands. She was courteous, polite and very helpful. Denver arrived on time and was very professional from minute one. He listened to the explanation of what we wanted and then quickly went to work. Because of work done previously by another company there were many opportunities for Denver to be critical of them but he took the high road the whole time he was here. We are extremely pleased with Comfortech and will recommend them highly every chance we get."
October 17, 2017
Dealing with this company for 1 year and we are pleased with the staff and promptness of this company. We are very happy to have purchased our equipment from Comfort Tech. Thank you for all your help... more
"Dealing with this company for 1 year and we are pleased with the staff and promptness of this company. We are very happy to have purchased our equipment from Comfort Tech. Thank you for all your help. Linda and John"
August 24, 2017
Very easy to deal with and great communication.
Very quick and great on site service! Highly recommended!
Excellent service -- from our first phone call to the end of our service call. Reasonable prices! Great Service!! Thank you!!
Comfort Tech and Cooling have been maintaining our furnace and Air conditioner for the past 8 years. Jeff and Terri and the whole staff are the Best. While we were on vacation our house sitter had an ... more
"Comfort Tech and Cooling have been maintaining our furnace and Air conditioner for the past 8 years. Jeff and Terri and the whole staff are the Best. While we were on vacation our house sitter had an issue and Jeff went over to make sure all was well. This Company goes the extra mile and does not try to sell you anything you don't need. While I was running a hotel, Comfort Tech took care of all our heating and cooling issues. It's a Great Comfort to know Comfort Tech is on the job!"
June 24, 2017
I started using Comfort Tech when I first moved to the Okanagan and needed a new furnace. Since then I annually purchase preventive maintenance visits for my furnace and air conditioning. Last winte... more
"I started using Comfort Tech when I first moved to the Okanagan and needed a new furnace. Since then I annually purchase preventive maintenance visits for my furnace and air conditioning. Last winter we needed an emergency visit to …"
June 5, 2017
Comfort Tech Heating and Cooling Ltd of Kelowna, BC provides quick and prompt booking, knowledgeable and friendly staff, reasonable pricing and useful maintenance program to cover high quality and rea... more
"Comfort Tech Heating and Cooling Ltd of Kelowna, BC provides quick and prompt booking, knowledgeable and friendly staff, reasonable pricing and useful maintenance program to cover high quality and real guaranty work. …"
June 5, 2017
Wow Great Knowledge & Service " a company that cares about the customer "- after moving into a new home and having a very negative experience with the HVAC company that installed the equipment I reach... more
"Wow Great Knowledge & Service " a company that cares about the customer "- after moving into a new home and having a very negative experience with the HVAC company that installed the equipment I reached out to Comfort for help, Sherry was …"
June 5, 2017
Over Christmas my furnance blower motor died. Happened to talk to James at Comfort Tech who very wonderfully found a used but decent motor in the back of their store that they had held onto from a pre... more
"Over Christmas my furnance blower motor died. Happened to talk to James at Comfort Tech who very wonderfully found a used but decent motor in the back of their store that they had held onto from a previous furnace swap-out job they had …"
June 5, 2017
Always great service; reliable, knowledgeable, helpful, all at the right price.
Outstanding service! The technicians were very knowledgeable and went beyond my expectations fixing little extra things. I highly recommend this company for all heating and cooling needs.
I received a level of service beyond anything I expected. Responsive, professional & friendly
Excellent customer service. Very competent, punctual and friendly staff. With 4 kids and 4 pets they keep our furnace and a/c clean and running smooth with maintenance program. Highly recommend them!
Awesome to deal with. Found the problem on the first visit, fixed the issue. They worked with my schedule. The staff are so easy and amazing to deal with. Customer for life. I wish google had a 6... more
"Awesome to deal with. Found the problem on the first visit, fixed the issue. They worked with my schedule. The staff are so easy and amazing to deal with. Customer for life. I wish google had a 6 star option."
January 23, 2017
Exceptional service! Would highly recommend them!
I have used Comfort Tech for several years and they are fantastic. They have serviced my Air Conditioner, Gas Fireplace and Furnace in the past on their maintenance package. Every technician there is ... more
"I have used Comfort Tech for several years and they are fantastic. They have serviced my Air Conditioner, Gas Fireplace and Furnace in the past on their maintenance package. Every technician there is polite, knowledgeable and on-time. Not …"
June 5, 2016
Amazing service! They are always available and willing to help before, during and after installation and super fast repairs as well. There are lots of companies that can sell a furnace, air conditione... more
"Amazing service! They are always available and willing to help before, during and after installation and super fast repairs as well. There are lots of companies that can sell a furnace, air conditioner or heat pump but comfort tech is the best! Thanks again Jeff and Terri!"
April 16, 2014
