Called for an estimate for a complete system for our new to us, 40yr old home.
Nick came in to see us on the July 1 stat. Who works on stats? Apparently Nick does, when it comes to looking after new customers with a "repeat job home".
Our address has been on Comfort Techs list for almost 15 yrs. So it was reassuring to have someone familiar with our home there.
Nick is very personable. He listened to our challenges, and asked a lot of good questions. He did a thorough walk through of the house, made notes on details such as where power was in the house, where the head units would go and so on.
We asked questions based on our own research, and from there we were able to make the best decisions for our installation.
The next day we made our way to the showroom (still under construction in the new digs btw, but the atmosphere is busy as a beehive)
Nick let us look at a unit similar to the one he had spec'd out for us.
The brand we went for, Daikin, came with an unbelievable warranty for not just parts and labour, but also the workmanship. And covered longer than any of the other manufacturers.
Afterwards, it was a small tour of the facility, and a few quick introductions. We were feeling at ease with our decision to go with CT more and more.
The quote was drawn up, we agreed and the parts that weren't in stock, were ordered and arrived promptly.
Not even 2 full working days in, their plans went smooth, the subcontracted electrician was in and out, the boys dug in and got the work done.
They looked after us very well, with great communication, a clean install and the job done under budget
I highly recommend Comfort Tech. And will continue to do so whenever I hear of someone needing services like they provide.
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