Our Most Recent Service Reviews
Came on time in the time frame promised. David was professional in every way. I'm confident we will have no issues going through winter.
I am more than pleased to write a review for the staff at Comfort Tech. I have used them for years and I also have a service agreement with them. The office staff, are always efficient and friendly my work is scheduled in a timely fashion and they seek ...feedback after the visit. Most recently during these times of covid I was impressed with Jasen, Mike and Jeff wearing masks. A few articles that needed to be stored up high were forgotten and Jeff came out to help and additionally asked if there was anything else he could help me with before he left. All of these young men are exceptional both with their trade and interpersonal skills. I highly recommend Comfort Tech.
Everything was done professionally and with great care!!!!
The technician was very polite and knowledgeable and recommended a rebate from Fortis BC
I feel this is a very trustworthy company, that does what is needed and not out to gouge you . I recommend the service contract, for worry free service spring and fall . I have been very happy with the service I get, and good knowledgeable Technicians ...that know what they are doing. A+
Had our AC repaired by these guys. They knew there stuff and were in and out and had our air conditioning blowing cold again. They found and fixed a leak then recharged our ac unit. Couldn't be happier with the service. They very polite and even showed ...on time. I am grateful for them taking the time to explain everything to me as I know nothing about air conditions.
Everyone was very professional and courteous. The quote was detailed following a thorough home visit. The install team was very efficient, and communicated well throughout the whole installation process. Pricing was competitive. I recommend giving ...them a look!
Great service. Took advantage of their August deal and was very satisfied with the price and quality of installation. Installers were very professional and explained everything they did and how everything worked. I have also been using this company for ...ongoing maintenance for the house and rental property and have been happy with the quality of service.
Excellent Service; very professional technicians
Regular calls for service with the contract. Great staff. very polite and friendly
Great service. Highly recommended.
Comfort Tech installed a ductless heat pump system with minimum disruption. Very professional staff both on site and in the office.
Right from booking, through to the final service, as usual everything was great and we’re very satisfied. Our technician Jason was very professional, knowledgeable and took the time to explain what was necessary to repair a leak in our A/C and easily ...answered our questions. Once again Comfort Tech, you’ve proven yourselves to be a step above the rest and we will continue to recommend you to any who ask! Thank you!
Denver is the best!! He was prompt and knowledgeable and followed up in sch a professional manner. The front staff was delightful! I would highly recommend Comfort Tech! This is my second time using them for my electric heater and I wouldn't hesitate ...to utilize this service again!
Did a great job squeezing us in during a busy time. A quick and quality job, price was right to!
We have been dealing with Comfort Tech on their annual program for approx. 4 years now. We have found them to be very knowledgeable, professional, courteous and efficient! We highly recommend them for all your heating and cooling requirements!!
Comfort Tech provided us with our Furnace, hot water heater and when the AC unit runs its course we will make one call to Comfort Tech. Denver is very professional, with their service plan, we won't repeat the freezing in the cold experience we had when ...our furnace died. Great company. Highly recommend!
We have been dealing with Comfort Tech for a number of years and have seen several different technicians. Every one of them has been totally competent, pleasant and a delight to deal with. It has been a pleasure doing business with them.
Great! Very professional and patient Took the time to answer ALL my questions He also had some good advise/ suggestions and I found him to be very knowledgeable
I had a broken pool heater. Comfort Tech came the next day and fixed it. Their billing method was explained before they started, and the tech (Morgan) explained the problem after fixing it, so I can try to avoid it in the future. Good service.
We've been on a seasonal maintenance program with Comfort Tech for years and have consistently received first-class service from this company.
Comfort Tech is definitely an appropriate name for this Company because after they’ve serviced your heating and a/c system you’re left with a feeling of comfort and confidence that they know what they’re doing. They certainly don’t rush the job. ...Jeff took an hour and a quarter checking over our system and ensuring everything was in good shape for another season. He was professional and obviously quite knowledgeable as he explained the work he’d performed afterward. I think the cost was really good value for this service and I’m confident our heating/ac system is in good hands with Comfort Tech.
We were very pleased start to finish. Everyone showed up on time, which is always a good way to start! Jeff explained our options and answered all our questions - no pressure. Matt, Max and David were very polite and did good work. They took care moving ...items in and out of the house, and cleaned up after the job every time they were here. We are happy with the service and product we received from Comfort Tech.
I have had HE Furnace and Air conditioner,humidifier for furnace and recently a heat pump ductless system for studio all done promptly and expertly. Good post installment service and warranty. Would highly recommend.
Comfort Tech provided a great service and experience when I needed an annual service for 3 fireplaces and a furnace. We had a few issues with the fireplaces that they quickly resolved. I would rate this company a 10/10 for great service, value and ...communication.
Technician, David, performed a maintenance check on my heating system. He was very knowledgable, thorough and professional. Appointment was easy to set up and followed up in a timely manner. Very happy with this srvice from Comfort Tech.
The whole experience from start to finish was amazing. I would definitely recommend (:
These guys are great! Came to do the estimate and explained everything fully. Gave us some space heaters to get us through the weekend. Showed up on time. Did a great install. Kept us well informed and showed us the work after it was all done. They were ...very tidy and cleaned everything up nicely. I highly recommend them!
Great service from Comfort Tech. Friendly, knowledgeable and professional staff.
Great service- honest about pros and cons of different options - company clearly wants to do a good job and workers are happy to provide it. Great to see people who take pride in their work and happiness from a job well done.
From the initial phone call of booking the appointment, to the technician coming to the house, we were very impressed with the quality of your services! The technicians both were fantastic at communicating what was going on, the repairs needed and gave ...options for us as well. We really appreciated that they took the time to explain everything to us, and even followed up with an email outlining all of this information. We were happy to book with maintenance plan of having a follow up visit, and feel confident in referring Comfort Tech to our friends and family. Thank you!
We are so glad that we called Comfort Tech! We originally called a different company for a quote and they completely missed the problems that Comfort Tech detected in our heating system. Comfort Tech staff spent the extra time to carefully assess our ...system, found the problems, they were professional, courteous, careful in our home and skilled at their work. The price was very fair. The home now heats so evenly, not more cold spots. I highly recommend Comfort Tech!
These guys were SO great! Polite, professional and very knowledgeable. Zack , Matt and Colby were all great! 100% recommend!!
The technicians arrived on time and were both friendly and knowledgeable. They performed the scheduled maintenance and took the time to help with some other issues I'd been having with my furnace.
Very happy with the service. Jason quickly isolated the problem , fixed it and advised on better ways I can take care of my furnace. I was very impressed. Thank you
Beyond excellent service. We can't recommend them enough. Our home is so nice and toasty now. Thank you so much. (on behalf of Marion Lahey)
Following service call on furnace for check up with our annual contract and being told the filter was clean we had dust balls blowing out of our heating vents throughout the house ..2 days later when calling to have someone come to check what was ...creating this new problem we were then informed by Denver that this has nothing to do with the previous service call etc . His attitude was arrogant and impatient and informed me that it would cost $99.00 to have a service tech come out and that he had already been out to see the house and everything looked fine from the outside . When questioned about the response to our new problem he continued to argue on the phone this had nothing to do with Comfort Tech stating he had many great reviews and customers are very pleased with him . Subsequently : We have since cancelled our newly renewed service contract and will be busy finding a new company to deal with existing problem .
Great service overall the best heating and cooling company that I had 2 properties service and now will use on commercial property as well....Appreciated the communication as to what exactly what was happening through the service...I highly recommend ...them!
Always a great experience with Comfort Tech, they explain what they are doing and give other helpful info. Would recommend Comfort Tech to anyone looking for maintenance or new equipment for their home.
Wonderful team from sales to install. It’s really nice to have heat again and can’t wait to try the air conditioner in the new year when it warms up again.
Friendly staff. Knowledgeable workers. Fair pricing. They even offer service contracts for furnace and a/c yearly service. You get a better price doing that. Heating and A/C sales and service. Recently moved to Kirchner Rd, to this newer location. Right ...across the street from KalTire and Fairfield Animal Hospital, you can't miss it.
Great honest service Thanks Mike
Would definitely recommend comfort tech to anyone! They’re not pushy, give you your options, and do a great job!
Very professional and accommodating from start to finish. I was impressed and confident that they would do a good job so didn’t even bother to get other quotes. I would highly recommend. This was a pleasant experience and they took care of the Fortis ...rebate application as well. Excellent job all round.
Expensive but i think worth it..
Great service ,nice people! Local.
We were very surprised by the level of service we received from ComfortTech. Having worked with many home services companies before, I anticipated the regular kind of approach, where someone shows up, gives an estimate and hopefully they come back to do ...the work, but in this case, this growing local company has clearly worked hard to develop an efficient diagnostic, sales and installation system. Absolutely no complaints from us. We were pretty impressed with their whole team.
I was pleased that I was contacted quite soon after my inquiry. The two young technicians who came to check my furnace/air conditioner unit were polite, courteous and seemed quite knowledgeable.
We had to get a new furnace and air conditioner as part of our renovation, although it was unexpected. All of the technicians were courteous and respectful. I felt this was a reflection on the owner(s), so because of that we completely trusted their ...judgement on what was required. We do not regret our decision.
Thorough and professional. Very confident that our heating and cooling system stays in great shape!
Highly recommend these guys -- head and shoulders above any similar business that we have dealt with the the Okanagan Valley over the last 5 years
Overall we are very pleased with our Comfort Tech experience. A multi-split heat pump solution was recommended for our older, ductless house. The physical quirks of our house provided challenges for the estimate/installation team. An experienced and ...reassuring approach led to an end result that looks crisp, clean, and professional (interior and exterior). We are looking forward to a comfortable summer and won’t miss our loud a/c window shakers one bit.
Always great service and very friendly
Outstanding customer service. Technician was thorough, informative and professional. I have a new home and didn't think I needed things looked at so soon but I learned that staying on top of things will ensure I get the best performance from my ...furnace and AC. Affordable maintenance program! Thanks again!!
We had a great experience with Confort Tech Heating & Cooling. Very professional and pleasant people to deal with! Thank you Confort Tech for installing a new air conditioning unit within 24 hours in our home.
How is this place still in business.. Took forever to get someone to come out... Then the guy who came out was a complete degenerate and I assume had no training.. It took 3 contractors to come out until I finally got one who had a clue..I believe his ...name was Alek...lil bit of a creepy looking dude and very awkward but at least he got the job done and did it correctly
I have been a customer of Comfortech for several years and I am so grateful that I found them. Paula is always so helpful and friendly. The technicians are professional, knowledgeable, honest and a sheer pleasure to work with. Can't say enough about ...them and I continually tell everyone I know to use this company! And, being on the yearly plan is a win/win!!!
From speaking with Paula on my first enquiry to saying goodbye to Morgan after the service, the whole experience was absolutely first class. Morgan was friendly, polite and knowledgeable, a very good ambassador for the company. It’s never easy to have ...workers in your home, but having Comfort Tech was no intrusion whatsoever. The costs are amazing compared to other companies. Morgan was able to assure us of continued good service with the service program and told us to telephone day or night should we have any problems. Excellent company, excellent service and excellent technicians! We have already recommended you to others! Well done Comfort Tech for establishing a customer- based company! Barry & Mo Madden
Comfort Tech was FANTASTIC to deal with. This past February gave us a run for our money with our current heating system. So we decided to take the plunge and upgrade to a ductless heating/cooling system. Right from the start of the project in working ...with Doug to plan out our needs for this house, to having Zac's crew make it happen, the whole experience was great! Very professional and pleasant guys to be around. They listened to my questions and did exactly as planned! This has been the best experience with house renos to date!
Excellent company. Very professional and friendly. Highly recommend them, every customer will be well taken care of and will have peace of mind. Thanks guys for doing an amazing job.
Very prompt and professional service! Highly recommend Comforttech!
I have been dealing with Comfort Tech for the past 5 years. Always great service right from booking your appointment with Paula to the friendly and professional service technicians that visit your home. I highly recommend this company!
Professional knowledgable and pleasure to work with - would recommend you use these guys services
Our furnace issue was not properly identified by another company, the furnace was 22 years old, but we found out later thanks to Comfort Tech not in operable shape. What I thought was a faulty smoke detector turned into the realization that we were ...getting carbon monoxide into the house . We made the decision to go with Comfort Tech after the company we were dealing with who patched up our furnace said they did not know how they would vent a new furnace as they needed a 2 inch pipe vented to the outside and the furnace was not located very bright by the home builder. They told us to wait to Spring when they would come back for a second look, I called Comfort Tech to get a second opinion, not only did Doug serve our needs to replace our furnace, his can do attitude resulted in a very professional installation. Their team had no issue solving the venting plan for the furnace. When they took the old furnace out they sound two large tears in the heat exchanger, we may not have made it til Spring. Today its minus 17 with a windchill to minus 26, coldest day we have seen in the Okanagan in a long time. Comfort Tech has very high ratings as a company, we know why that is. This Company I can not recommend any higher. Integrity, problem solving, high quality service with an honest reliable professional approach. Thanks Comfort Tech
Solved a problem that another heating contractor could not. Bought a new furnace from Comfort Tech. Happy with it and how Comfort Tech resolves any issues.
An excellent company from front end to tech!!! Had a furnace motor issue and reached out, their basic rate was fair and cheaper than others, when I checked. Paula, ensured that I was booked in quickly even during a busy season. She then was quick with ...the cost quote of the replacement part and empathized with the high cost that was unfortunately unavoidable... She continued by supporting the issue until it was resolved:) Morgan, the tech. who was dispatched was professional and highly knowledgeable from explaining what the issue was to explaining how to optimize my heating system. In the end, I joined their "Maintenance Program" which is an affordable way to ensure that you will be treated well when, NOT if you have another issue, plus gives extended warranty on any parts you may need. TOP NOTCH COMPANY THROUGH AND THROUGH!!!
Honest, reliable service. Great family owned, and family run business. From the ladies in the scheduling department, to Morgan and Jeff W. on the front lines, 10/10 service all the time from Comfort Tech.
I have always received outstanding service from Comfort Teach Heating & Cooling. Wouldn't let any other business work on my furnace and fireplace.
They are prompt, courteous, friendly and have always done good work! Try them you will not be sorry
They do our semi annual service and since they have started this 3 years ago we haven't had an issue with heat or AC. Well worth it.
Comfort Tech has always been reliable, professional, knowledgable and able to deal with our requests whether it's an emergency or regular maintenance.
Office staff and technicians are friendly and professional. Technicians were very knowledgeable and did a great job. I will be using comfort tech for all my maintenance and cleaning needs. I highly recommend them.
The techs explained what they were doing and why as they serviced our furnace and fireplace.
Comfort Tech is the best company I have ever encountered. We are on a yearly plan. They are very proactive in their service maintenance, and have helped us with repairs and choosing new equipment when needed. They are always professional, friendly and ...helpful. Their respect for our home, and for being careful with our indoor pets makes their visits stress free.
I like the service and professional friendly attitude of all the staff. I have dealt with a number of companies over the years and this is by far the best.
We have had a lot of bad luck with our properties over the last year and have dealt with various services and trades that lacked professionalism. It was refreshing to see that there are still companies like Comfort Tech that are true professionals. Rob ...was our first introduction to Comfort Tech and he eagerly responded to our emergency call on a Saturday. He set the positive tone for the overall experience. The next phase was a team of Comfort Tech professionals (including Rob) that arrived at our door and all politely introduced themselves and explained what we were to expect. Denver was great, he kept us abreast of the situation throughout the installation process, provided us with clear options and was very knowledgeable. Other service companies we have experienced lacked communication and professionalism i.e. did not call before coming, did not tell us they have left, did not put down runners on the floor, etc but Comfort Tech truly excelled in this department. Congratulations on putting together a great team. We will definitely be recommending Comfort Tech to friends, neighbours, and family.